Privacy policy

Privacy Policy

 

1. Introduction

Sammari Gift Co respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or place an order.
By using our website, you consent to the practices described below.

2. Information We Collect

We collect information that helps us process orders, improve our service, and communicate with you. This may include:

  • your name, email address, phone number, and delivery address
  • order details, including products purchased and delivery preferences
  • payment information processed securely by our payment providers
  • website usage data such as pages viewed and general analytics
  • recipient details when you send a gift to someone else

3. How We Use Your Information

We use personal information to:

  • process and deliver orders
  • communicate about your purchase
  • respond to enquiries
  • manage pre‑orders and delivery scheduling
  • improve our website and customer experience
  • meet legal and regulatory requirements

We do not sell or rent personal information to third parties.

4. Gift Orders

When you provide recipient details for a gift order, you confirm that you have permission to share that information with us.
Recipient information is used only for delivery and customer service related to that order.

5. Payment Information

Payments are processed by secure third‑party providers.
We do not store full credit or debit card details on our servers.

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.
You may adjust your browser settings to refuse cookies, though some features may not function as intended.

7. Sharing Information with Third Parties

We may share information with trusted service providers who assist with:

  • payment processing
  • delivery and courier services
  • website hosting and analytics
  • customer communication

These providers only receive the information necessary to perform their services.

8. Data Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.
No method of transmission or storage is completely secure, but we work to maintain a safe and reliable environment.

9. Access & Corrections

You may request access to the personal information we hold about you or ask for corrections if details are inaccurate.
To make a request, please contact us using the details below.

10. Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Continued use of the website indicates acceptance of any changes.

12. Contact

For questions about this policy or your personal information, please contact:
admin@sammarigiftco.com.au